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Business Analyst


Business Analyst

Indianapolis, IN – Full-Time Position

analytic.li is breaking new ground in workforce analytics. We’re solving really difficult data-related problems that have plagued employers (and other businesses who serve them) for decades. After less than three years in business, our products collectively serve hundreds of thousands of employees and analytic.li has been recognized as the workforce analytics partner for a number of HCM platforms. We are constantly pushing to find new ways to deliver value by helping employers answer mission-critical questions about their workforce.

Job Description

Are you organized, a clear communicator, and good with people? Are you able to pull together many threads of information to analyze and clarify a problem? Can you help write requirements for an agile software team?

At analytic.li, we are looking for an individual to join our product development team who can work with subject matter experts to discover, define, and document requirements for development or implementation. As a Business Analyst, you’ll work with product owners, senior engineers, customer implementation specialists, and other experts to learn, analyze, and organize requirements for customer implementations and new feature development on the analytic.li platform.

A passion for solving problems, as well as the ability to clearly communicate and interact with a variety of people are essential for this role. You’ll be joining a highly experienced and collaborative team with diverse backgrounds. We relish the opportunity to learn from each other and we’re proud to be making such a big impact in our industry.

Essential Duties & Responsibilities

  • Collaborate with product owners, implementation specialists, and engineers to discover and document requirements for customer implementations or new features.

  • Work with new customers during implementation to clarify requirements and facilitate a smooth handoff to the engineering team, and a smooth handoff to Customer Experience at the end of implementation.

  • Produce business impact analyses of potential features/tools in order to facilitate decisions on roadmap and resource allocation.

  • Write technical documentation for use of features or implementation of processes.

  • Help identify gaps in process, and assist in creating new processes to fill them.

  • Support data quality/QA efforts.

Minimum Qualifications (Knowledge, Skills, Abilities)

  • Bachelor’s Degree in Business Information Systems, Informatics, or similar

  • 3-5 years of experience supporting a technology team in an analyst role

  • Familiarity with SaaS software and agile development processes

  • Excellent process implementation and task prioritization skills

  • Excellent written communication and documentation skills

  • Strong analytical/problem-solving skills

Bonus Qualifications

If you have these, you have a leg up on the competition!

  • A background in working within SaaS (Software as a Service) product teams
  • Familiarity with Agile/Scrum development practices
  • Experience using JIRA and Confluence
  • Local to Indianapolis, IN

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